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"Finally a place for BMW-riders in Northern Colorado that really understands what great customer service means. Not only are Steve and Roxanne valuable sources of information about the latest products, they have the know-how and expertise to put it all together to enhance your riding experience. Beemers and more Motorcycle Works has been great keeping our GS up to snuff which has allowed us to spend more quality time on the road and that is right where we want to be. Thanks!!" —
Troy and Bonnie Corrigan "Beemers
and More" picked up our wrecked 1200GS and repaired it to like-new. —
Val and Cyndi Landes
—
Kevin Tapply "Testimonials are great PR tools but, for us, to stand up and be counted as loyal customers of Beemers & more Motorcycle Works is not enough. It can be so difficult to find companies out there who stand by their work and their word, that, when we do, we want to speak up. A company is as good as the way it is run, and the people who work there. Beemers & more is Roxanne and Steve. It was started based on their passion for motorcycling, what it can offer anyone who rides, and on what they felt was so often missing in customer service businesses. In-depth knowledge and expertise, and a "walk the talk" commitment to customer service are just two qualities that led us to go with the company. Their work ethic is unparalleled in our experience- and, boy, do we have experience with all kinds at "reputable" motorcycle dealerships and service departments. We are not just customers who have "work" done at Beemers & more, we have developed a relationship with Roxanne and Steve - in large part, due to their outstanding work, their follow-up, their attention to detail, and their true care and commitment to their clients. They have gone out of their way to meet our needs and beyond. Many people have talked a good game over the years- but, so often it did not translate into action. That will never come up with Roxanne and Steve." —
Aaron
and Anne Sanchez
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Heidi Funk "It is nice to have an independent shop in Northern Colorado that focuses on BMWs. Steve and Roxanne are great people and very capable. It is a pleasure to do business with them." —
Joel Funk "My wife, Suzanne, and I have known Roxanne for a long time – before she was president of the BMW Motorcycle Club of Colorado, before she graduated from college, and before she became a lawyer. The important thing is that we still know her, and now we know her husband, Steve Eddins. When it comes to BMW motorcycles, both of them can tap into countless years of experience in dealing with motorcycles and accessories. It is more significant to know that they first deal with people. And they do it in the nicest manner I have ever seen in ANY motorcycle shop. Tires. Batteries. Oil changes. Regular service. These are the normal things that get handled professionally for reasonable people in reasonable time for a reasonable price. It is the unreasonable that they handle even better. Last year, Suzanne’s ’84 R80RT decided to shatter its own transmission outside of Grand Junction. The dealer there said that they really didn’t have much experience with BMW transmissions, but we could store the bike there for free until we returned from our vacation. That was very nice. We parked the bike in a long row of old Hondas. When we got back into town, I called Roxanne and asked if I could bring the bike to the shop on Saturday. “Of course” she said. So, I went to Grand Junction, loaded the bike into my pick up, and took it to them. I didn’t know that normally they were not open on that Saturday of the month, but they were there to help me unload the bike and write a work order. “By the way,” I said, “Suzanne would really like to have it back by next weekend.” On Monday I got a call from Roxanne: rebuild the junk, get a new transmission, or get a used one with low miles? The latter was the least cost. The bike was ready by Thursday and the used transmission has performed flawlessly. I live in Parker. Yes, I will drive to Ft. Collins for parts, service, accessories with the certain knowledge that I am their most important customer. Yes, I know; every one of their customers is the most important." —
Stephen C. Weston
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