Q: I just bought a new 2008 R1200GS. Can I bring it to your shop for service while it's still covered by the factory warranty
A: Yes, absolutely.
All new vehicles sold in the United States are covered by their
manufacturers for a specific time and/or mileage. As long as proper
guidelines are followed, you are free to have routine maintenance,
repairs of non-warrantable damage, or installation of accessories
performed by any competent service outlet, or even by yourself if you
so desire. It is illegal for manufacturers or their representatives to
deny warranty protection or lead you to believe that having your bike
serviced independently will negatively affect your warranty
(Magnusson-Moss Warranty Act-1975).
Should a warrantable defect arise or breakage occur during the
warranty period, then you can have that repaired at no charge at a
franchised dealer of your choice. If we notice such a situation on your
bike, we will of course alert you so that you can take appropriate
action.
Q:I want a new F800GS when it comes out. How do you keep current on all these new models?
A:Steve
originally obtained his certification at the American Motorcycle
Institute (AMI) in Daytona Beach, Florida. Over the years, he has
continued his training there until receiving his Master Certification
on BMW motorcycles in 2003. Furthermore, as the top graduate of his
original AMI class, he has a standing invitation to return every time
update classes are offered on any new model being released by BMW.
These classes are taught at the same facility and by the same
instructors under contract to BMW.
As a matter of fact, in December, 2007 Steve attended nearly a week of F800 classes in Daytona.
Q:What's the significance of Master Certified Technician status?
A:This is an elite class of technician, and achieving this level requires extensive classroom time, independent study, and rigorous testing. There are to our knowledge only three such technicians in Colorado and just over 100 nationwide. You get truly expert attention to your bike and specialized knowledge of what can and cannot be done. And as an independent shop, Beemers provides this to you at lower cost!
Click here for more informationQ: What types of service does my BMW generally require?
A:BMW
motorcycles are incredibly reliable when properly maintained. Generally
they should be initially serviced at 600 miles (break-in), then at 6000
miles and every 6000 miles thereafter. We recommend an oil and filter
change halfway between each 6000 mile interval.
In additon, some aspects of maintenance, such as brake fluid or
engine coolant changes, should be performed every year or every other
year regardless of mileage and depending on your exact model. Brake
pads and tires should be regularly monitored for wear and replaced as
necessary.
Q:What services do you offer?
A:We
provide all the service necessary for the health and longevity of your
motorcycle. We have factory training in all aspects of service, from
initial set up to 600 mile break-in maintenance and every service
thereafter. We have a computer interface for fault checking and
clearing. We are totally familiar with the latest generation of BMW
CAN-BUS systems. We are experts in major repairs such as engine and
transmission rebuilds and, when the unthinkable happens, we fix crash
damage. In short, we take care of everything your bike needs.
Except...a franchised dealer must provide repairs of warrantable
defects and damage since only the franchised dealers are reimbursed by
the manufacturer for such claims.
Q:Do you have a warranty?
A:We stand by our work, and we warrant our work for a period of 90 days or 3000 miles, whichever comes first.
Click here for more informationQ:Do you work on brands other than BMW?
A:To this point, 90% of our work has been on BMW motorcycles, but we have occasionally serviced bikes of other brands, especially those belonging to regular BMW customers. However, we are currently expanding our vehicle sales department and as a result have started to examine the feasibility of offering full service on selected brands of sport-touring, adventure-touring, and full dress touring motorcycles. Watch the website for any developments along this path.
Click here for more informationQ: I've got too many bikes in the garage, and my significant other says one has to go. I'm a very busy person and I don't hav
A:As a small independent shop, one of our biggest challenges is finding good clean bikes for our sales department. One of the ways we keep our showroom well stocked is to offer a consignment program. After a thorough appraisal of your bike by the Sales Manager, you and he would agree on an amount that you would receive once the bike is sold. We try very hard to make that number advantageous to both parties. We do not charge any fees or percentages; our profit is the difference between the selling price and the amount previously agreed upon. Of course, any repairs or reconditioning necesary to get your bike to salable condition will have been discussed during the appraisal.
Click here for more informationQ:What types of accessories can you install on my bike?
A:We are always adding new products to keep the latest technology available to enhance the comfort, convenience, and safety of your ride. We professionally install factory original accessories as well as those from REMUS, AUTOCOM, TOURATECH, TOMTOM, and more; riding gear from Rev'IT!, FIRSTGEAR, and many, many others.
Click here for more informationQ:When you get right down to it, what's the real benefit of getting my bike serviced and shopping for accessories at Beemers?
A:
As an independent shop, Beemers really provides you the straight scoop
on service, accessories, apparel, and motorcycles without a vested
interest in promoting only factory items. We offer a much more
customized and personal experience than the ultra-expensive,
super-glamorized franchised dealers into which the BMW network has
evolved. We are all riders with several hundreds of thousands of miles
each on motorcycles, and we feel we know what works and what doesn't.
We know quality and we know shoddiness. We aren't afraid to gently push
the envelope-many times customers come to us with a particular request
having been turned away at other shops; we find with patience and
experience that we can get 'r done!
We are long-term BMW enthusiasts ourselves, with just a little grey
hair. Those years of experience add up to better service to you...the
rider!